Get in Touch

Contact & Orders

Place an order, ask about custom cakes, or inquire about delivery — we are here to help.

Reach Us

How to Get in Touch

Viber / WhatsApp

0995-5598384

The fastest way to reach us. Message your order details — size, quantity, requested date, delivery or pickup, and any custom message — and we will confirm availability promptly.

Instagram DM

@mascarponecake_bybenassi

DMs are checked daily. Instagram is also the best place to see current availability announcements, seasonal promos, and daily stock updates before placing an order.

Pickup Location

Mandaluyong City, Metro Manila

Exact pickup address confirmed upon order. Please include your preferred pickup date and time when messaging.

Availability

Pickup Daily — confirm time when ordering
Delivery Metro Manila — same-day or scheduled
Holidays Book at least 3–5 days in advance
Weddings Advance booking required — inquire early

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Send an Inquiry

Inquiry Sent!

Thank you for reaching out. We will get back to you as soon as possible — usually within the same day. For urgent orders, please also message us directly on Viber 0995-5598384.

Pickup Location

Mandaluyong City, Metro Manila

Exact address confirmed upon order confirmation. We are conveniently located in Mandaluyong and can also arrange Metro Manila delivery for your convenience.

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Frequently Asked Questions

Common Questions

The easiest way is to message us on Viber at 0995-5598384 or send a DM on Instagram to @mascarponecake_bybenassi. Include your preferred date, tray size (large or small), whether you want pickup or delivery, and any custom message you would like on the cake. We will confirm availability and provide payment instructions.
For regular orders, we generally accommodate same-day or next-day requests depending on daily availability — check the Instagram page for current stock updates. For custom message cakes, at least 1–2 days' notice is recommended. For wedding cakes and bulk corporate orders, we strongly recommend booking at least 3–5 days in advance. During peak seasons like Christmas and Mother's Day, early booking is essential as demand is very high.
Yes — Katia personally writes custom messages on the cocoa-dusted surface of the cake. Previous personalised messages have included names, dates, anniversary messages, "Just Married," birthday greetings, and more. Please provide your desired message when placing your order. For wedding cakes, she can also discuss topper options and any special presentation requirements.
The signature Mascarpone Cake is made from coffee-soaked savoiardi biscuits (Italian ladyfingers), a generous layer of authentic Italian mascarpone cream, and a dusting of pure cocoa powder on top. The recipe is based on a traditional tiramisu from Massa, Tuscany, where the dessert is known locally as "mascarpone cake." Katia sources the mascarpone cream directly from Italy to ensure the authentic flavour and texture cannot be replicated with local substitutes.
Yes, we deliver across Metro Manila. Delivery is available for same-day and scheduled orders. Please include your delivery address and preferred delivery time when placing your order on Viber at 0995-5598384. Delivery fees may apply depending on your location. For pickup, the cake can be collected at our Mandaluyong City kitchen — exact address provided upon order confirmation.
We offer two tray sizes: a large tray (ideal for 8–12 servings, perfect for events and gatherings) and a small tray (ideal for 2–4 servings, great for intimate celebrations or first-time buyers). Both sizes feature the same authentic recipe. Specify your preferred size when ordering. Individual slices may also be available on request — inquire when messaging.
The Mascarpone Cake should be kept refrigerated at all times. It is best consumed within 2–3 days of receipt. If you need to serve it at room temperature, remove it from the refrigerator about 20–30 minutes before serving to allow the mascarpone cream to soften slightly for the best texture. Do not freeze the cake, as this will affect the quality of the mascarpone cream layer.
Yes — we accommodate corporate events, office celebrations, company parties, and bulk orders. If you are ordering multiple trays for a large event, please reach out as early as possible via Viber at 0995-5598384 so we can plan production accordingly. Corporate orders may be eligible for special arrangements — message us to discuss your specific requirements and event date.
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For the fastest response, message us directly on Viber or Instagram. We are active daily and respond to every inquiry.